Through the discovery phase Girikon identified the use of various CRM solutions for all six finance verticals/business units. The consolidation of this information provided a challenge to the organisation’s management.
The discovery phase was extensive and Girikon’s Salesforce consultants and project team worked with all six departments to identify and agree to a comprehensive list of requirements and features.
Girikon’s understanding of Salesforce solution and database enabled an extensive exercise in data mapping. The huge number of daily transactions also needed to be taken into consideration when defining the cutover phases and downtime for the volume of users.
Girikon project team provided the client with an effective plan and solution consolidate the six CRMs
- Design a Salesforce solution taking into consideration the list of requirement and features required by the six business units.
- Focussing on a data cleanse, de-duplication followed by a merge and upload of data.
- A trickle Data Migration Strategy was designed and adopted to incrementally upload the data ensuring a low impact approach to existing business operations.